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MedicalBags.com Professional Medical Bags
General InformationPlacing your Order: Orders
may be placed by phone, fax or mail using a credit card, company/school
purchase order, check or money order. Credit cards accepted include Mastercard,
Visa, Discover or American Express. Approved companies or schools may submit
purchase orders, all other groups and/or individuals must pre-pay using
a credit card, check or money order. For faster more accurate fulfillment
of your order, please complete the attached order form when calling, faxing
or mailing your order.
Terms: Terms are Net 25 days for approved accounts
using a Purchase Order. A service charge of 11/2% per month is applied to
past due accounts.
Sales Tax: Orders delivered in the state of Iowa must add 5% state
sales tax and a 1 % local option tax (where applicable). If you have tax
exempt status, a copy of the exemption certificate should be faxed/mailed
to SportsMedic, Inc.
Shipping your Order: Most orders are shipped within 24 hours. Orders
with embroidery are shipped within 7 days. Orders paid by personal check
are shipped subject to clearance of check. Orders are shipped by ground
using a carrier of our choice deemed to be the fastest, most reliable and
most economical (usually RPS or UPS Ground). Refer to order form for applicable
ground shipping charges within the continental United States. Overnight,
2nd Day, 3rd Day and Saturday Delivery services are also available - please
call for availability and prices. For international shipments (outside the
continental United States) contact us for a shipping price quote
Returns/Exchanges/Cancellations: All returns
or exchanges must have prior authorization. Please call for a Return Authorization
Number (RA#) Unauthorized returns will not be accepted. Items must be returned
or exchanged within 15 days of receipt and must be in new, unused condition
and in the original packaging. Returns and exchanges not resulting from
our error may be subject to a 15% restocking fee. The customer is responsible
for all shipping charges unless a result of our error. Embroidered items
are not returnable unless for warranty claim. Embroidery orders cannot be
cancelled once item has been embroidered. Returned items must be insured
for full value and shipped with RPS or UPS.
Shipping Damage: SportsMedic is not responsible for goods damaged in
transit. The shipping company is responsible for delivery of packages/ contents
to you in good condition. Please inspect all packages upon receipt for signs
of damage. If damage is visible, refuse to accept delivery until the damage
is noted on the delivery receipt. Immediately unpackage and inspect for
further damage. If "concealed damage" is discovered once shipper has left,
promptly contact the shipping company (within 48 hours) and file a claim.
Claims must be filed with the shipping company within 48 hours to receive
compensation.
Sample Check-out: Samples can be "checked-out" for evaluation with an
approved company/school purchase order or credit card. Accounts will be
charged if items are not returned in new, unused condition within 25 days.
Customers are responsible for all shipping charges. All returned sample
items must be insured for full value and shipped via RPS or UPS.
Quantity Price Breaks: Price savings are available for quantity orders.
Please see price sheet for details. For large volume orders, call for quote
Pricing/Product Specifications/Quotes: SportsMedic reserves the right
to make pricing adjustments, design changes, product improvements, etc.
where market changes make such demands. If price changes are significant,
you will always be notified before shipment. Special price quotes are effective
for 60 days. SportsMedic reserves the right to correct typographical and/or
pricing errors in this catalog.
Our Guarantee: SportsMedic MedPacs are guaranteed to be free of manufacturer
and material defects for the lifetime of the product. Should an item be
defective, SportsMedic has the option to repair or replace it. Should a
warranty claim become necessary, please call immediately for a Return Authorization
Number and shipping instructions. When you purchase a SportsMedic MedPac
you can be confident that you have invested in a product crafted with the
highest quality materials and workmanship.
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PO Box 373, Buffalo, MN, 55313
Phone: (800)414-9031, Fax: (866)684-0721
Contact Us
All Content Copyright © 1999-2006 by MedPac
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